Privacy Policy

Effective Date: July 29, 2026

At Pizza Depot, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when visiting our website or using our online ordering services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

When you place an order, create an account, contact us, or subscribe to promotional communications, we may collect:

Full name
Email address
Phone number
Delivery or billing address
Payment information (processed securely through third-party payment providers)
Order history
Account login credentials (where applicable)

Automatically Collected Information

When you browse our website, we may automatically collect:

IP address
Browser type and version
Device information
Operating system
Pages visited
Date and time of your visit
Referring website
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Process and fulfil your orders
Deliver products and services
Process payments securely
Communicate regarding your orders
Respond to customer enquiries
Improve our website and customer experience
Personalise promotions and offers
Send marketing communications (only where permitted or with your consent)
Detect and prevent fraud or security threats
Comply with applicable legal obligations

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyse website traffic, remember user preferences, and enhance your browsing experience.

You may manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third-party service providers who assist us in operating our business, including:

Payment processing providers
Online ordering platforms
Delivery partners
Website hosting providers
Marketing and analytics providers
Technical support providers

These service providers are contractually required to protect your information and use it only for authorised business purposes.

We may also disclose information when required by law or to protect our legal rights.

5. Payment Security

Online payments are processed through secure third-party payment gateways. Pizza Depot does not store your complete credit or debit card information on our servers.

All payment transactions are encrypted using industry-standard security measures.

6. Data Security

We implement appropriate administrative, technical, and physical safeguards designed to protect your personal information against unauthorised access, loss, misuse, disclosure, alteration, or destruction.

While we strive to use commercially acceptable security measures, no method of internet transmission or electronic storage is completely secure.

7. Marketing Communications

If you subscribe to our newsletters or promotional offers, we may send updates regarding:

Special promotions
Discounts
New menu items
Store announcements
Seasonal offers

You may unsubscribe from marketing communications at any time by following the unsubscribe link included in our emails or by contacting us directly.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those external websites.

We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.

10. Your Privacy Rights

Depending on applicable privacy laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your personal information
Withdraw consent where applicable
Object to certain processing activities
Request a copy of your personal data

To exercise any of these rights, please contact us using the details below.

11. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements.

Any updates will be posted on this page along with the revised Effective Date.

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us through our Contact Us page or by using the contact information provided on our website.

Your privacy matters to us. We appreciate your trust and are committed to protecting your personal information while providing you with a safe and enjoyable online ordering experience.

Who we are

Our website address is: https://pizzadepot.ca.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor's IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.